FAQ / Terms & Conditions

Our facility

Our prep kitchen is insured and is licensed by Yavapai County. We are certified food managers, which requires advanced education in food safety and monitored testing. Our training and certifications were obtained by AlwaysFoodSafe.com and are posted in our licensed prep kitchen at 918 N Main Street Cottonwood, AZ 86326

How do I order a board or a tray? 

Make your selection, add any special requests, select a delivery option and pay conveniently through the website. 

How far in advance should I order a board or a tray? 

We require 48 hours notice and payment for all boxes and boards.

If there is no availability, your money will be refunded and your request will be cancelled via e-mail. By placing the order the client consents to these terms.

Board and tray cancellation policy. 

Cancellations must be received 48 hours prior to delivery or pick-up time. Orders cancelled with 48 hours notice or more will receive full credit to be used within 90 days of cancellation date. After 90 days, payment cannot be adjusted and can no longer be applied as credit to future orders. Cancellations received after the 48 hour cut-off will receive a 50% of the purchase price credit to be used within 90 days of cancellation date. After 90 days, payment cannot be adjusted and can no longer be applied as credit to future orders. Orders to be delivered or picked up in November and December are ineligible for refunds or credit due to the increased demand for orders during these months. By placing the order the client consents to these terms.

How do I order a Graze table? 

Simply fill out our easy to use web form with your request. You may also email us directly at Mouse@TheTinyGourmet.com. Our business phone number is 928.852.0642, but the webform or email is the best way to reach us. 

How far in advance should I order a graze table? 

Graze Tables require a 14 day notice and 50% non-refundable deposit to guarantee the reservation with the remaining balance due 7 days prior to the event date. All requests for graze tables are handled personally through email and phone calls directly with the client. A refundable deposit is required for all design and service implements used in the creation of a graze table. By placing the order the client consents to these terms.

Graze table cancellation policy

Cancellations must be received no later than 7 days prior to the event date. Orders cancelled with 7 days notice or more will receive credit for the amount paid to be used within 90 days of cancellation date. After 90 days, payment cannot be adjusted and can no longer be applied as credit. Cancellations received after the 7 day cut-off will receive 50% of the amount paid as credit to be used within 90 days of cancellation date. After 90 days, payment cannot be adjusted and can no longer be applied as credit. Orders to be delivered or picked up in November and December are ineligible for refunds or credit due to the increased demand and set availability for orders during these months. By placing the order the client consents to these terms.

Grazing Tables Terms & Conditions

Return of Property and Replacement Costs: Upon the termination of services or at The Tiny Gourmet's request, Client shall promptly return all service and design implements, equipment, and materials (collectively, the "Property") in their possession or control. All Property must be returned in the same condition as received. In the event the Client fails to return any Property within 2 days of termination, or returns the Property in a damaged or unusable condition, Client shall be liable for the full Replacement Cost of the item. For the purposes of this Agreement, "Replacement Cost" is defined as the current retail price to purchase a new, equivalent item. By placing the order the client consents to these terms.

Delivery fees and conditions
Cottonwood or Clarkdale $20. 

Jerome, Camp Verde or Sedona $35. 

We will deliver to the address provided via e-mail confirmation within 30 minutes of the scheduled time. If the client is not available to receive the order we will call and text the phone number provided for the order 2 times in a 15 minute period. If no contact is made, the board will be brought back to the commercial kitchen at 918 N Main Street in Cottonwood. It becomes the Client's responsibility to pick it up. If the Client requests a new delivery, a new delivery fee will be charged. By placing the order the Client consents to these terms. 

Thank you for supporting our locally owned and operated small business. We appreciate your understanding that these terms and conditions are stated because of our commitment to using the freshest, highest quality ingredients and the time required to prepare them in order to create your beautiful charcuterie presentation.